Cancellation by Customer:
Cancellations made 48 hours or more before the scheduled appointment/event will receive a full refund or no charge.
Cancellations made less than 48 hours before the scheduled appointment/event will be subject to a cancellation fee of [percentage or fixed amount].
No-shows or cancellations on the day of the appointment/event will be charged the full amount.
Rescheduling:
Rescheduling requests made at least 24 hours before the appointment/event will be accommodated without additional fees, subject to availability.
Rescheduling requests made less than 24 hours prior may incur a fee.
Cancellation by Us:
In the rare event that we need to cancel, you will be notified as soon as possible and offered a full refund or reschedule option.
Refunds:
Refunds will be processed within [X] days of cancellation.